packing: |
50pcs/inner box,1000pcs/ctn; If you need other special package,pls contact us. |
shipping: |
by sea, by freight, by rail, by express,etc. |
* Sampling time for pen in stock without logo: 3 days
* Sampling time for pen in stock with customized logo: 7 days
* Other specific issues can be negotiated
1. Q: How can I obtain samples?
A: Simply send the Item Number or a picture to our E-mail. We'll check and get back to you promptly.
2. Q: Is it possible to get a free sample?
A: Yes, we provide existing samples at no cost, although freight charges will be your responsibility.
For customized samples, a sample fee is required. However, if the order quantity is substantial, we will refund the sample fee after the order is confirmed.
3. Q: What is your Minimum Order Quantity (MOQ)?
A: The MOQ varies by item. Typically, it's 5000 pcs for metal pens and 10,000 pcs for plastic pens.
4. Q: What are your payment terms?
A: Generally, for T/T: a 30% deposit in advance and the remaining 70% balance against the copy of B/L if shipped by sea.Other specific issues can be negotiated.
5. Q: Do you hold any certifications?
A: Yes, we possess certifications such as BSCI, EN71 for refills, MSDS, REACH, among others.
6. Q: What are your terms of delivery?
A: We offer EXW, FOB, CFR, CIF, DDU, and can deliver by Air, Sea, or Rail.
7. Q: From which port will you ship the goods?
A: Our nearest ports are Ningbo & Shanghai, but we can ship from any seaport or airport in China.