packing: |
50pcs/inner box,1000pcs/ctn; If you need other special package,pls contact us. |
shipping: |
by sea, by freight, by rail, by express,etc. |
* Sampling time for pen in stock without logo: 3 days
* Sampling time for pen in stock with customized logo: 7 days
* Other specific issues can negotiate
1. Q: How to get samples?
A: Just send the Item Number or a picture to our E-mail. We will promptly check and respond to you.
2. Q: Can you provide free sample?
A: Yes, we offer existing samples for free, but the freight charge will be borne by you.
For customized samples, a sample fee is applicable. If your order quantity is significant, we'll refund the sample charge upon order confirmation.
3. Q: What's your MOQ?
A: The Minimum Order Quantity (MOQ) varies by item. Typically, it's 5000pcs for metal pens and 10,000pcs for plastic pens.
4. Q: What are the payment terms?
A: Usually, T/T: a 30% deposit in advance, with the remaining 70% balance payable against the copy of B/L if shipped by sea.Other specific issues can negotiate.
5. Q: Do you have any certifications?
A: Yes, we hold certifications such as BSCI, EN71 for refills, MSDS, REACH, and more.
6. Q: What are your terms of delivery?
A: Our delivery terms include EXW, FOB, CFR, CIF, DDU, and shipping by AIR, SEA, or RAIL.
7. Q: Which port will you ship the goods from?
A: Our nearest ports are Ningbo and Shanghai. We can also deliver from any seaport or airport in China.