| Customization: | Available |
|---|---|
| Material: | Paper |
| Kind: | Oil Ball Pen |
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* Sampling time for pens in stock without a logo: 3 days.
* Sampling time for pens in stock with a customized logo: 7 days.
* Additional specific issues can be negotiated.
1. Q: How can I obtain samples?
A: Simply send the Item Number or a picture to our email, and we will promptly check and respond to you.
2. Q: Are free samples available?
A: Yes, we provide existing samples at no cost, but the freight charges will be your responsibility.
For customized samples, a sample fee applies. However, for large orders, we will refund the sample fee after the order is confirmed.
3. Q: What is your Minimum Order Quantity (MOQ)?
A: The MOQ varies by item. Generally, it's 5,000 pieces for metal pens and 10,000 pieces for plastic pens.
4. Q: What are your payment terms?
A: Typically, T/T with a 30% deposit in advance and 70% balance against the copy of the Bill of Lading (B/L) if shipped by sea.Additional specific issues can be negotiated.
5. Q: Do you have any certifications?
A: Yes, we have BSCI, EN71 certifications for refills, and also MSDS, REACH, among others.
6. Q: What are your terms of delivery?
A: We offer EXW, FOB, CFR, CIF, DDU, and can ship by air, sea, or rail.
7. Q: Which ports do you use for shipping?
A: Our closest ports are Ningbo and Shanghai, but we can ship from any seaport or airport in China.
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