packing: |
50pcs/inner box,1000pcs/ctn; If you need other special package,pls contact us. |
shipping: |
by sea, by freight, by rail, by express,etc. |
* Sampling time for pen in stock without logo: 3 days
* Sampling time for pen in stock with customized logo: 7 days
* Other specific issues can be negotiated
1. Q: How can I obtain samples?
A: Simply send the item number or a picture to our email. We will promptly check and respond to you.
2. Q: Are free samples available?
A: Yes, we provide existing samples free of charge, but the freight cost will be borne by you.
For customized samples, a sample fee will be charged. If you place a large order, we will refund the sample fee after the order is confirmed.
3. Q: What is your minimum order quantity (MOQ)?
A: The MOQ varies for different items. Typically, it's 5000 pieces for metal pens and 10,000 pieces for plastic pens.
4. Q: What are your payment terms?
A: Generally, we require a T/T payment: 30% deposit in advance and the remaining 70% balance against the copy of the B/L if shipped by sea.Other specific issues can be negotiated.
5. Q: Do you have any certifications?
A: Yes, we are certified with BSCI, EN71 for refills, MSDS, REACH, and more.
6. Q: What are your delivery terms?
A: We offer various delivery terms including EXW, FOB, CFR, CIF, DDU, by air, by sea, or by rail.
7. Q: Which port will you ship the goods from?
A: Our nearest ports are Ningbo and Shanghai. We can ship from any seaport or airport in China.