packing: |
50pcs/inner box,1000pcs/ctn; If you need other special package,pls contact us. |
shipping: |
by sea, by freight, by rail, by express,etc. |
* Sampling time for pen in stock without logo: 3 days
* Sampling time for pen in stock with customized logo: 7 days
* Other specific issues can be negotiated
1. Q: How can I obtain samples?
A: Simply send the Item Number or a picture to our email. We will promptly check and respond to you.
2. Q: Is it possible to get a free sample?
A: Yes, we provide existing samples for free, but you will be responsible for the freight charges.
For customized samples, a sample fee will be charged. However, if your order quantity is significant, we will refund the sample fee after the order is confirmed.
3. Q: What is your Minimum Order Quantity (MOQ)?
A: The MOQ varies by item. Generally, it is 5000 pieces for metal pens and 10,000 pieces for plastic pens.
4. Q: What are the payment terms?
A: Typically, we require a 30% deposit via T/T in advance, with the remaining 70% balance payable against the copy of the Bill of Lading (B/L) if shipping by sea.Other specific issues can be negotiated.
5. Q: Do you have any certifications?
A: Yes, we hold BSCI, EN71 for refills, MSDS, REACH, among others.
6. Q: What are your terms of delivery?
A: Our delivery terms include EXW, FOB, CFR, CIF, DDU, and we can ship by air, sea, or rail.
7. Q: Which port will you ship the goods from?
A: Our nearest ports are Ningbo and Shanghai. However, we can deliver from any seaport or airport in China.


