| Customization: | Available |
|---|---|
| Material: | Metal |
| Kind: | Roller Pen |
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| packing: | 1pc/opp bag,50pcs/inner box,500pcs/ctn; If you need other special package,pls contact us. |
| shipping: | by sea, by freight, by rail, by express,etc. |
* Sampling time for pen in stock without logo: 3 days. Experience our efficiency with an ultra-short sampling period, ensuring you receive your pen in just 3 days.
* Sampling time for pen in stock with customized logo: 7 days. Customization has never been faster! Get your bespoke logo-engraved pen within a week.
* Other specific issues can be negotiated. We pride ourselves on flexibility and can accommodate your unique needs through negotiation.
1. Q: How can I obtain samples?
A: Simply send the item number or a picture to our email. We will promptly check and respond to you. Contact us effortlessly with the item number or image, and we'll swiftly provide the information you need.
2. Q: Are free samples available?
A: While we provide existing samples free of charge, you will be responsible for the freight costs. Enjoy complimentary samples, with only the shipping fees to consider.
For customized samples, a sample fee will be charged. However, if you place a large order, we will refund the sample fee upon order confirmation. Customize with confidence-sample fees are refundable with bulk orders.
3. Q: What is your Minimum Order Quantity (MOQ)?
A: The MOQ varies by item. Generally, it's 5000 pieces for metal pens and 10,000 pieces for plastic pens. Tailor your orders with our flexible MOQs: 5000 for metal pens and 10,000 for plastic pens.
4. Q: What are the payment terms?
A: Typically, we require a 30% deposit in advance via T/T, with the remaining 70% balance due against the copy of B/L if shipped by sea. Secure your order with a 30% deposit, with the balance payable upon shipping documentation.Other specific issues can be negotiated. We offer adaptable terms and are open to discussing further details.
5. Q: Do you hold any certifications?
A: Yes, we have BSCI, EN71 for refills, MSDS, REACH, and other certifications. Rest assured with our comprehensive certifications including BSCI, EN71, MSDS, REACH, and more.
6. Q: What are your delivery terms?
A: We offer EXW, FOB, CFR, CIF, DDU, and can ship by air, sea, or rail. Choose from a variety of delivery terms: EXW, FOB, CFR, CIF, DDU, with flexible shipping options by air, sea, or rail.
7. Q: Which port will the goods be shipped from?
A: Our nearest ports are Ningbo and Shanghai. We can also ship from any seaport or airport in China. We primarily ship from Ningbo and Shanghai, but any Chinese port or airport can be utilized.
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