| Customization: | Available |
|---|---|
| Material: | Metal |
| Kind: | Ball Pen/Roller Pen |
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| packing: | 1pc/opp bag,50pcs/inner box,500pcs/ctn; If you need other special package,pls contact us. |
| shipping: | by sea, by freight, by rail, by express,etc. |
* Sampling time for pens in stock without logo: 3 days
* Sampling time for pens in stock with customized logo: 7 days
* Other specific issues can be negotiated
1. Q: How can I obtain samples?
A: Simply send the Item Number or a picture to our E-mail. We will promptly check and respond to you.
2. Q: Are free samples available?
A: Yes, we provide existing samples for free; however, the freight charges will be your responsibility.
For customized samples, a sample fee will be charged. If the order quantity is substantial, we will refund the sample fee once the order is confirmed.
3. Q: What is your Minimum Order Quantity (MOQ)?
A: The MOQ varies with different items. Typically, it is 5000 pieces for metal pens and 10,000 pieces for plastic pens.
4. Q: What are your payment terms?
A: Our standard terms are T/T: 30% deposit in advance, with the remaining 70% balance payable against the copy of the Bill of Lading (B/L) if shipping by sea.Other specific issues can be negotiated.
5. Q: Do you hold any certifications?
A: Yes, we are certified with BSCI, EN71 for refills, MSDS, REACH, and more.
6. Q: What delivery terms do you offer?
A: We offer a range of delivery terms including EXW, FOB, CFR, CIF, DDU, by air, by sea, or by rail.
7. Q: From which port do you ship the goods?
A: Our nearest ports are Ningbo and Shanghai, but we can ship from any seaport or airport in China.
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