packing: |
50pcs/inner box,1000pcs/ctn; If you need other special package,pls contact us. |
shipping: |
by sea, by freight, by rail, by express,etc. |
* Sampling time for pen in stock without logo: 3 days
* Sampling time for pen in stock with customized logo: 7 days
* For any additional specific concerns, we are open to negotiations.
1. Q: How can I obtain samples?
A: Please send the Item Number or a picture to our email. We will promptly check and respond to your request.
2. Q: Is it possible to get a free sample?
A: We provide existing samples at no cost; however, the freight charges will be borne by you.
For customized samples, there is a sample fee. If you place a large order, we will refund the sample charge once the order is confirmed.
3. Q: What is your Minimum Order Quantity (MOQ)?
A: The MOQ varies by item. Generally, it is 5000 pieces for metal pens and 10,000 pieces for plastic pens.
4. Q: What are the payment terms?
A: Typically, we accept T/T: a 30% deposit is required in advance, and the remaining 70% is due upon receipt of the copy of the Bill of Lading if shipped by sea.For any additional specific concerns, we are open to negotiations.
5. Q: Do you hold any certifications?
A: Yes, we possess BSCI certification, EN71 for refills, MSDS, REACH, among others.
6. Q: What are your terms of delivery?
A: We offer a variety of delivery terms including EXW, FOB, CFR, CIF, DDU, and shipment by Air, Sea, or Rail.
7. Q: Which ports do you use for shipping?
A: Our closest ports are Ningbo and Shanghai. However, we can arrange delivery from any seaport or airport in China.