packing: |
50pcs/inner box,1000pcs/ctn; If you need other special package,pls contact us. |
shipping: |
by sea, by freight, by rail, by express,etc. |
* Sampling time for pen in stock without logo: 3 days
* Sampling time for pen in stock with customized logo: 7 days
* Other specific issues can be negotiated
1. Q: How to get samples?
A: Simply send the Item Number or a picture to our E-mail. We will promptly check and respond to your query.
2. Q: Can you provide free samples?
A: We offer existing samples free of charge. However, the shipping cost will be at your expense.
If you require a customized sample, a sample fee will be charged. For large quantities, the sample fee will be refunded upon order confirmation.
3. Q: What's your MOQ?
A: The MOQ varies by item. Generally, it is 5000 pcs for metal pens and 10,000 pcs for plastic pens.
4. Q: What are the payment terms?
A: Our standard terms are T/T: 30% deposit in advance, and 70% balance against the copy of B/L if shipped by sea.Other specific issues can be negotiated.
5. Q: Do you have any certifications?
A: Yes, we hold certifications such as BSCI, EN71 for refills, MSDS, REACH, among others.
6. Q: What are your terms of delivery?
A: We offer various delivery terms including EXW, FOB, CFR, CIF, DDU, by Air, by Sea, or by Rail.
7. Q: Which ports will you ship the goods from?
A: Our nearest ports are Ningbo and Shanghai, but we can ship from any seaport or airport in China.