packing: |
50pcs/inner box,1000pcs/ctn; If you need other special package,pls contact us. |
shipping: |
by sea, by freight, by rail, by express,etc. |
* Sampling time for pen in stock without logo: 3 days.
* Sampling time for pen in stock with customized logo: 7 days.
* Other specific issues can be negotiated.
1. Q: How can I obtain samples?
A: Simply email us the item number or a picture. We will promptly check and respond to you.
2. Q: Are free samples available?
A: We offer free existing samples, with the freight charge covered by you.
For customized samples, a sample fee applies. If your order quantity is substantial, the sample fee will be refunded upon order confirmation.
3. Q: What is your minimum order quantity (MOQ)?
A: The MOQ varies by item. It is typically 5000 pcs for metal pens and 10,000 pcs for plastic pens.
4. Q: What are your payment terms?
A: Generally, we accept T/T: 30% deposit in advance and 70% balance against the copy of B/L if by sea.Other specific issues can be negotiated.
5. Q: Do you have any certifications?
A: Yes, we hold certifications such as BSCI, EN71 for refills, MSDS, REACH, among others.
6. Q: What are your delivery terms?
A: We offer EXW, FOB, CFR, CIF, DDU, and can ship BY AIR, BY SEA, or BY RAIL.
7. Q: From which port do you ship the goods?
A: Our nearest ports are Ningbo & Shanghai, but we can ship from any seaport or airport in China.
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