| Customization: | Available |
|---|---|
| Material: | Metal |
| Kind: | Ball Pen/Roller Pen |
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| packing: | 1pc/opp bag,50pcs/inner box,500pcs/ctn; If you need other special package,pls contact us. |
| shipping: | by sea, by freight, by rail, by express,etc. |
* Sampling time for pen in stock without a logo: We pride ourselves on our rapid response-expect your sample in just 3 days, showcasing our commitment to efficiency and customer satisfaction.
* Sampling time for pen in stock with a customized logo: Personalization takes a little longer, but in just 7 days, your customized sample will be ready, perfectly tailored with your unique logo.
* Any other specific issues can be negotiated: We understand the complexity of custom orders and unique needs. Our team is ready to discuss and negotiate any specific requirements you may have, promising flexibility and understanding to meet your expectations.
1. Q: How can I get samples?
A: Simply send the Item Number or an image to our E-mail. We will promptly check and reply to you.
2. Q: Can you provide a free sample?
A: We offer existing samples free of charge, but the shipping cost will be at your expense.
For customized samples, a sample fee is required. However, if the order quantity is substantial, the sample fee will be refunded after order confirmation.
3. Q: What is your MOQ (Minimum Order Quantity)?
A: The MOQ varies by item. Typically, 5000pcs for metal pens and 10,000pcs for plastic pens.
4. Q: What are your payment terms?
A: Our standard terms are T/T: 30% deposit in advance and 70% balance against a copy of the B/L if shipping by sea.Any other specific issues can be negotiated.
5. Q: Do you have any certifications?
A: Yes, we hold certifications such as BSCI, EN71 for refills, MSDS, REACH, and more.
6. Q: What are your delivery terms?
A: We offer a variety of delivery terms including EXW, FOB, CFR, CIF, DDU, and options for air, sea, or rail transport.
7. Q: Which port do you ship the goods from?
A: Our nearest ports are Ningbo & Shanghai, but we can ship from any seaport or airport within China.
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