| Customization: | Available |
|---|---|
| Material: | Metal |
| Kind: | Roller Pen |
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| packing: | 1pc/opp bag,50pcs/inner box,500pcs/ctn; If you need other special package,pls contact us. |
| shipping: | by sea, by freight, by rail, by express,etc. |
* Sampling time for pen in stock without logo: 3 days Quick and efficient! Get your hands on our stock pens without logos in just 3 days, ensuring a fast-track option for your evaluation.
* Sampling time for pen in stock with customized logo: 7 days Personalize your experience with our bespoke options! Receive a sample of pens with your unique logo in a timely manner of just 7 days.
* Other specific issues can be negotiated We believe in flexibility and responsiveness. If you have unique requirements or questions, let's discuss them, and we'll work together to meet your needs.
1. Q: How can I obtain samples?
A: Simply send the Item Number or a picture to our email. We will review your request and respond promptly.
2. Q: Can you provide free samples?
A: Yes, we offer existing samples for free; however, the shipping cost will be your responsibility. For custom samples, a fee will apply. If you place a large order, we will refund the sample fee after the order is confirmed.
If you need a customized sample, we will charge a sample fee. If the order quantity is substantial, we will refund the sample fee upon order confirmation.
3. Q: What is your Minimum Order Quantity (MOQ)?
A: The MOQ varies by item. It is typically 5000 pieces for metal pens and 10,000 pieces for plastic pens.
4. Q: What are your payment terms?
A: Our standard payment terms are T/T: 30% deposit in advance, with the remaining 70% payable upon receipt of the Bill of Lading copy if shipped by sea.Other specific issues can be negotiated.
5. Q: Do you have any certifications?
A: Yes, we hold certifications such as BSCI, EN71 for refills, MSDS, and REACH.
6. Q: What are your delivery terms?
A: We offer various delivery terms including EXW, FOB, CFR, CIF, DDU, by air, by sea, or by rail.
7. Q: From which port will you ship the goods?
A: Our nearest ports are Ningbo and Shanghai, but we can ship from any seaport or airport in China.
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