| Customization: | Available |
|---|---|
| Material: | Metal |
| Kind: | Roller Pen |
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| packing: | 1pc/opp bag,50pcs/inner box,500pcs/ctn; If you need other special package,pls contact us. |
| shipping: | by sea, by freight, by rail, by express,etc. |
* Sampling time for pen in stock without logo: 3 days
* Sampling time for pen in stock with customized logo: 7 days
* Other specific issues can be negotiated
1. Q: How can I obtain samples?
A: Simply send the Item Number or a picture to our email. We will review your request and respond promptly.
2. Q: Can you provide free samples?
A: Yes, we offer existing samples for free; however, the shipping cost will be your responsibility. For custom samples, a fee will apply. If you place a large order, we will refund the sample fee after the order is confirmed.
If you need a customized sample, we will charge a sample fee. If the order quantity is substantial, we will refund the sample fee upon order confirmation.
3. Q: What is your Minimum Order Quantity (MOQ)?
A: The MOQ varies by item. It is typically 5000 pieces for metal pens and 10,000 pieces for plastic pens.
4. Q: What are your payment terms?
A: Our standard payment terms are T/T: 30% deposit in advance, with the remaining 70% payable upon receipt of the Bill of Lading copy if shipped by sea.Other specific issues can be negotiated.
5. Q: Do you have any certifications?
A: Yes, we hold certifications such as BSCI, EN71 for refills, MSDS, and REACH.
6. Q: What are your delivery terms?
A: We offer various delivery terms including EXW, FOB, CFR, CIF, DDU, by air, by sea, or by rail.
7. Q: From which port will you ship the goods?
A: Our nearest ports are Ningbo and Shanghai, but we can ship from any seaport or airport in China.
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